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The 2022 Walgreens Return Policy Guide

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Walgreens store where you can return items
If you’ve made some purchases recently and are wondering about the Walgreens return policy, you’re in the right place. We did a thorough review of their purchase and return policies and found them to be quite liberal, and have relayed all the important details for you here. Learn what types of exceptions the company has, as well as what you need in order to make a proper return, in this article.



The Guide To Making a Return at Walgreens

What is Walgreens in-store return policy?

All eligible Walgreens products (online and in-store purchased) may be returned with a receipt for a full refund or exchange within 30 days of purchase.

How long do I have to return items to Walgreens?

For anything purchased as a Walgreens store, you need to return items within 30 days of purchase. Contact Lens Center items must be returned within 14 days of purchase. Anything outside this time frame is subject to the discretion of the Store Manager.

How will I be refunded for my return?

Refunds are issued in the same way that you paid for them (cash, credit card, etc.) and are made in full, except when you don’t have a receipt.

Can I still return a product without a receipt?

You can make a return without a receipt, though they recommend you find your receipt if possible. You will receive the lowest advertised price for the product, and will be refunded as store credit on a W card.

How can I print a copy of my receipt?

Lost your receipt? No problem. Go to Walgreens.com, login with your account, hover your pointer over “Your Account” and select “Product Orders.” Click the order number of the receipt you want to print. Look at the order details page, click “Print” to send your receipt to a printer.
You can also select PDF to save it as a PDF file to print that way instead if that’s more convenient for you.

What is the Walgreens.com return policy?

Most products purchased from Walgreens.com may be returned for a full refund within 30 days of purchase. Contact Lens Center items must be returned within 14 days of purchase. For items that are over 30 days old (14 days for Contact Lens Center items), you will need to contact their Walgreens Customer Care (1-877-250-5823).

How can I return my online product order?

You may return items purchased online either to a store or by mail. If you have any shipping-restricted items or purchases made over 30 days ago, then you will need to contact their Walgreens Customer Care (1-877-250-5823) to discuss returning your online product order.

How do I return a Shipping-Restricted item purchased from Walgreens.com?

Walgreens does sell items that are shipping restricted, which means you’ll need to know about returns before you buy. Don’t worry, Walgreens will tell you if you’re purchasing something they can’t ship you!
If you’re purchasing something deemed potentially harmful by federal law, such as flammable liquids, you can’t return it via air. This makes it almost impossible if you don’t live on continental USA.
Need to make a return on a shipping-restricted item? Contact Walgreens Customer Care (1-877-250-5823) for instructions. You cannot use the self-service return shipping label.



Walgreens Store image - Return policy

 

How do I return an item or product that includes lithium batteries?

Lithium batteries are considered hazardous, and you need to contact the Walgreens Customer Care department (1-877-250-5823) for instructions.

How can I track my return?

To track your return, you will need to go to walgreens.com/trackreturn. You will need to have your order number to track your return.

What if I need to return cosmetics/makeup or electronics?

Returns on cosmetics, makeup and electronics may only be accepted at the discretion of the Store Manager. If they accept the return, you will receive a gift card for your item(s).

What if I can’t print my prepaid return shipping label?

In order to ship a return to Walgreens, you must use a prepaid shipping label. If you are unable to print it or you don’t have access to a printer, then you must call the Walgreens Customer Care department (1-877-250-5823) for alternate solutions.

What if I want to return a product beyond the 30-day window?

Returns outside the 30-day window will need to be authorized by the Store Manager. If they accept the return, you will receive a gift card for it.

How do I get an exchange or replacement for my damaged product?

If you receive an item that is damaged or is not working properly, then you have to call the Walgreens Customer Care department (1-877-250-5823) for instructions and authorization on how to return the item.

Are there any products I cannot return?

You cannot return: Gift cards, pre-paid cards, phone cards, sexual wellness items, prescriptions, made-to-order contact lenses seasonal products, or COVID-19 testing kits.
Walgreens will also refuse to accept your return if they feel it is a potential health or safety risk, violates or abuses their return policies, or involves any fraudulent activity.

Walgreens pharmacy shoppers

Should I insure my returns?

Insuring returned items is not necessary. Use the prepaid label that Walgreens provides at their website.

How do I know if you received my return?

You can go to walgreens.com/trackreturn and provide your order number to track your return. Another way to find out if they received your return is to call the Walgreens Customer Care department (1-877-250-5823).

Can I return shipped prescriptions?

No. However, if the prescription was sent to you in error by Walgreens, then you may contact their Customer Care department (1-877-250-5823) to receive a special authorization for a return of the prescription. They can also give you guidance on the proper disposal of medications.

Can I return prescriptions I picked up in a Walgreens store?

By law, you cannot return your prescription. But, if the prescription is wrong, you need to contact the Walgreens store where you received the prescription to get things cleared up quickly.

Can I return contact lenses?

Walgreens will only accept returns if they sent the wrong lenses, the lenses are damaged or defective, or if you ordered an incorrect prescription. They will also accept returns if they are unopened, unexpired, and in the original undamaged packaging. The product must also be in-stock contact lenses sold through Walgreens. Made-to-order lenses may not be returned. You can request a return label for contact lenses at this link.

How do I return contact lens solutions, accessories, etc.?

Anything sold in the Contact Lens Center (except for lenses) may be returned to any Walgreens location, as long as you have the original packaging and a receipt. If you do not have a receipt, then you can get an exchange or refund by mail within 14 days of purchase.

What is the Photo Center return and refund policy?

Walgreens will give you a replacement or a full refund. There is no time limit on this. For any refunds on Ship to Store photo purchases, you must contact Walgreens customer care because their stores are unable to process refunds for Photo Ship to Store purchases.

Can I return an online Walgreens Photo order?

If your order was picked up at a Walgreens store, then you should go to the store to get an exchange or refund. You can also browse Photo Help on Walgreens’ website to see if your issue is solved there. If you received your order in the mail, then email the Walgreens Customer Service team at [email protected] or call 1-866-264-2910.

Can I return opened or used items to Walgreens?

Yes, eligible open or used items may be returned to a store. Make sure to keep all the original packaging and your receipt, if possible. Also be aware that all returns on opened items are solely at the discretion of the Store Manager and, if accepted, you will receive a gift card for it.

Can I return opened or used makeup to Walgreens?

Returns of opened or used cosmetics and makeup may be accepted, but this varies by store and up to the Store Manager. All returns of cosmetics and makeup will be made through a gift card for the purchase value.

How are sales taxes on returns handled?

Taxes will be refunded at the local rate for the area that the return is processed in.

What are Walgreens’ Return Verification requirements?

For all in-store returns, you will be asked to show a valid photo identification. Walgreens will accept the following as valid photo ID: U.S. Driver’s License, U.S. State ID, Passport, U.S. Military ID.

We hope in those instances you need to make returns that they go smoother thanks to the Printable Coupons and deals Walgreens return policy tips and summary. We do our best to make sure to update this post with any changes but always feel free to check Walgreens.com for any new updates we might have missed.

As always if you have any questions feel free to leave a comment and we will do our best to respond quickly with an answer.

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The 2022 CVS Return Policy Guide

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CVS store where you can return items
CVS is a large pharmacy and convenience store chain with locations spanning the country. While most customers leave this mega chain satisfied, every once in a while circumstances necessitate a return. When that happens, it’s important to enter the situation armed with information. We’ve done the research, so read on to learn everything you need to know about CVS’s return policy.



The Guide To Making a Return at CVS

How long do I have to return items to CVS?

CVS gives their customers 60 days from the point of purchase to bring items in for a return. However, there are several circumstances that may infringe upon your ability to file a return.

CVS mentions on their website that they retain the right to deny returns at their discretion, and stipulates that this may come about in the event of a missing receipt, damaged packaging materials, or lack of a photo ID. Additionally, all returns go through a third-party verification process that could also pose a barrier to getting a refund should you fail it.

How will I be refunded for my return?

Refunds are typically returned via your original method of payment. For example, if you paid with a debit card, the return will show up on your balance once it has been processed. That said, there are exceptions.

For example, items that had been purchased through PayPal are refunded in the form of store credit, while items that cannot be verified with a receipt may be exchanged either for store credit or for a comparable item of the same or lesser value (if they are accepted at all).

What is the CVS return policy for beauty products?

CVS provides customers with a fairly broad return policy when it comes to returning beauty products. Assuming that the return is being brought in within 60 days of the original point of purchase, customers can bring in their used beauty products for a full refund.

What is the CVS return policy for opened makeup?

Provided that the makeup is backed by a receipt and bought in within 60 days from the point of purchase, CVS will provide a full return, even on used makeup.

What is the CVS return policy for prescription items?

CVS allows prescription item returns in-store only. Due to legal concerns, prescription medications purchased online cannot be returned to the store. For further questions, CVS invites customers to call their service line at 1-888-607-4287.

What is the CVS return policy for brand pharmacy items?

CVS backs all of their store brand products (pharmacy or otherwise) with a 100% satisfaction guarantee. Customers are able to bring their purchase in for a full refund, regardless of whether or not it has been opened, if they are able to produce a receipt. The company also states that they are happy to work with customers to help them make returns via mail.



CVS Store image - Return policy

 

What is the CVS return policy without a receipt?

CVS reserves the right to refuse a refund on any item that cannot be verified with a receipt. Refunds may still be granted at the company’s discretion for store credit, or a replacement.

What is the CVS return policy for items purchased online?

CVS allows customers to return online purchases in-person at any of their locations, or through the mail. For mailed returns the company mentions that customers can get extra help by contacting their support line at 1-888-607-4287.

What is the CVS online return policy for items under $10?

CVS does not clearly state a policy that is specific to items under $10. However, some people report that CVS grants refunds on items under $10 automatically, without requiring customers to send it in.

What is the CVS return policy for opened items?

In many cases, CVS clearly states that they will accept opened items in the event that the item was purchased within the last 60 days and you’re able to produce a receipt. However, hazardous materials as well as certain personal and health care items may be rejected on the grounds of sanitation.

What is the CVS return policy for alcohol?

CVS does not mention alcohol specifically in any of its return policy stipulations. However, it is worth noting that state law prohibits the return of alcohol in many parts of the country, which may leave you unable to receive a return regardless of the company policy.

CVS Pharmacy in store shoppers

Can I return gift cards, prepaid cards and phone cards to CVS?

CVS will not grant returns on gift cards or phone cards, except in cases where they are legally required to by state law.

What is the CVS return policy for pharmacy return without receipt?

While CVS does not specifically say that they will deny refunds on pharmacy purchases that are not accompanied by receipts, they do mention that customers should have their receipts when they file pharmacy returns. If you have a profile in the system, however, you can get them to look up your purchase.

Are there exceptions to the CVS return policy?

In addition to rejecting returns on prepaid phone and gift cards, the company also denies refunds for custom items (like footwear or motorized scooters) and personal health care items that can’t be redistributed.

Does CVS require ID when making a return and why?

CVS does typically require customers to provide their ID when making their returns. The company has instituted this policy to avoid fraud and maintain the accuracy return policy. You can learn more about your return activity by calling 1-855-837-3424.

Can I return items to CVS through the mail?

CVS allows customers to return eligible purchases by mail within 60 days, but requests that you call them first so they can work with you to process the return or exchange. Call Customer Care at 1-888-607-4CVS (1-888-607-4287) if you’re using mail to make a return. Also, keep in mind that CVS won’t cover the cost of shipping unless you’re returning an item that arrived damaged or defective in the first place.

Can I return special order items to CVS?

No. CVS does not allow for the return of special order items because they’ve been customized to your needs and are unable to be used by anyone else.

We hope in those instances you need to make returns that they go smoother thanks to the Printable Coupons and deals CVS return policy tips and summary. We do our best to make sure to update this post with any changes but always feel free to check CVS for any new updates we might have missed.

As always if you have any questions feel free to leave a comment and we will do our best to respond quickly with an answer.

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