Products purchased from Amazon.com, Amazon warehouse, and most Amazon third-party sellers typically honor returns within 30 days of the shipment date. However, some third-party sellers have different return policies or requirements. In this case, it’s important to read the seller’s Returns and Refunds Policy before making your purchase. This could save you valuable time and money in the long run. It’s also important to note that it can take up to 25 days for the product to reach the fulfillment center, another two to three business days for the refund to be processed, and then another three to five business days for the refund to show up in your account.
In this article, we clear up all of the uncertainty. Read on to learn everything there is to know about Amazon’s return policies.
The Guide To Amazon Returns
How long do I have to return items to Amazon?
Do I need the original packaging to make a return?
Original packaging, tags, and certificates of authenticity are required by Amazon to make a return.
How long do Amazon returns take to process?
When returning products to Amazon, it’s important to keep in mind that it’s not an overnight process. You must allow up to 25 days for Amazon to receive the product, two to three business days for the return to be processed, and then another three to five business days for the refund to show up in your account.
How will I be refunded for my return?
Amazon lets you choose your preferred refund method in the Returns Center. You can choose to either have your credit or debit card refunded or receive an Amazon gift card for the credited amount.
Does Amazon return sales tax on a purchase?
Yes, Amazon will refund sales tax on purchases.
Are there any items I cannot return to Amazon?
There are several items Amazon won’t accept as returns. This includes hazardous materials, laptops, desktops, and Kindles 30 days after delivery, any item missing its UPC or serial number, downloadable or opened software, accessed online subscriptions, gift cards, prepaid game cards, some jewelry, personal, and health items, groceries, items with special shipping restrictions, and live insects. Amazon also won’t accept returns from third-party sellers.
Are there any return exceptions?
If you’d like to return an item that falls outside of the 30-day shipment window or otherwise doesn’t meet the return requirements, you’re in luck. Amazon offers return exceptions for items received damaged or defective. Simply contact Customer Service for more information.
What is Amazon’s return policy for open box items?
Are you wanting to return an item you’ve already opened? Don’t worry. Amazon will accept open box returns within 30 days of the shipment date when the order has been fulfilled by Amazon Warehouse and shipped from Amazon.com.
What is Amazon’s holiday/Christmas return policy?
Amazon will typically accept holiday or Christmas returns through January 31 of the following year.
What is Amazon’s return policy for Prime members?
Amazon’s Prime members can return products within 30 days of the shipment date.
What is Amazon’s return policy for computers and electronics?
Items claiming not to start are subject to testing by Amazon. If it’s found there is nothing wrong with the item or if the condition of the product is misrepresented, you may be charged up to 15% of the sale price.
If the product is returned damaged due to your negligence, missing parts, or is otherwise unsaleable, there may be a higher restocking fee depending on the product’s condition.
What is Amazon’s return policy for books?
Most books purchased through Amazon are eligible to be returned for a full refund within 30 days of purchase.
What is Amazon’s return policy for shoes?
Providing the shoes are returned in their original packaging and with any certificates of authenticity, Amazon will provide a full refund within 30 days of the purchase date.
What is Amazon’s return policy for clothing and accessories?
Amazon will honor clothing and accessories returns if the items are in their original packaging with any authenticity of certificates. Be aware that any item that has been resized, damaged, or altered in any way will be rejected.
What is Amazon’s return policy for mattresses?
If you’re wanting to return a mattress purchased by Amazon, you’re in luck. The company will accept unopened mattresses that are still in the original packaging for any reason within 100 days of the shipment date.
Unboxed, expanded, or full-size mattresses won’t be returnable, but still may be eligible for a refund.
What is Amazon’s return policy for wedding registry items?
Gifts purchased from your Amazon wedding registry can be returned within 180 days of delivery. Any items you’ve purchased from your registry are subject to the standard 30-day return policy.
What is Amazon’s return policy for items purchased from a custom gift list?
If you’ve received an item from your custom gift list, you have 90 days to return it. Items you’ve personally purchased from your gift list are subject to Amazon’s 30-day return policy.
What is Amazon’s return policy for gifts?
Any item being returned as a gift and marked as a gift at the time of purchase will typically receive a refund in the form of an Amazon.com gift card once the return is received.
What is Amazon’s return policy for third-party sellers?
Any product being returned from a third-party seller is subject to the third-party’s return policies. While most honor the 30-day return policy, some of these sellers have their own return requirements.
What is the return policy for Amazon renewed?
Most of Amazon’s Renewed products come with the Amazon renewed Guarantee. This means that if these products are not working as expected or otherwise defective, you can expect to receive either a replacement or a refund.
What is Amazon’s return policy for digital items including ebooks?
Digital items such as downloadable software, specific games, and purchases from the Amazon Appstore, Amazon Digital Music, Amazon Luna, or Amazon Video stores are not returnable after purchase. However, books purchased from Amazon’s Kindle store may be returned within seven days from the date of purchase.
What is Amazon’s return policy for furniture?
Amazon will accept furniture returns for any reason as long as it’s within 30 days of shipment. If the furniture is being returned due to damage or defect, Amazon may also provide you with a replacement instead of a refund.
What is Amazon’s return policy for rentals?
In the event you need to return a textbook you’ve rented, you’ll have 30 days to return semester-long rentals or 15 days for monthly rentals.
What is Amazon’s return policy for used items?
What is Amazon’s return policy for fresh and grocery items?
If you’ve received a fresh or grocery item that’s damaged or unusable, you won’t need to return it. You will, however, receive a refund if a claim is made within 30 days of delivery.
When returning items fulfilled by Amazon Warehouse, you have 30 days from the date of shipment to receive a full refund.
What is Amazon’s return policy for Delivery with Services?
Delivery with Services exchanges or returns must be scheduled by contacting the seller. During this time, the seller will disassemble or uninstall and pick up the item. Keep in mind, however, that products missing components or found to be damaged due to misuse may incur a restocking fee that is dependent on the product’s condition.
What is Amazon’s return policy for automotive items?
Automotive parts covered by a published manufacturer’s warranty will be honored by Amazon and either replaced or given a full refund.
What is Amazon’s return policy for baby items?
Baby items can be returned within 90 days of shipment. If the item is a gift purchased from your Baby Registry, you’ll have 365 days from the date of shipment. Breast pumps may be returned as long as they’re still in their original packaging and all seals are in place. However, if it’s found that the return is not because of an Amazon error, the shipping fees may not be returned.
Can I return items purchased with a gift card?
What is Amazon’s return policy for jewelry and watches?
When returning jewelry and watches to Amazon, be sure to include all packaging, any certificates of authenticity, grading, and appraisal information. If the item is valued at more than $35, it must be returned using a trackable shipping method. It’s important to remember, though, that any item found to be resized, altered, or damaged won’t be accepted as a return.
What is Amazon’s return policy for pet food?
While Amazon won’t typically accept pet food returns, they may be refundable.
What is Amazon’s return policy for televisions?
For any television that was delivered damaged or defective, Amazon will return or replace the item free of charge. The television must be returned to Amazon in its original packaging, in new condition, and with the factory settings within 30 days of receipt of shipment.
What items are covered by Amazon’s unconditional satisfaction guarantee?
If you’re returning brands like Buttoned Down, Core 10, Moon and Back, Obsidian, and Peak Velocity, the Amazon unconditional guarantee ensures you’ll get a full refund at any point in time.
We hope in those instances you need to make returns that they go smoother thanks to the Printable Coupons and deals Amazon return policy tips and summary. We do our best to make sure to update this post with any changes but always feel free to check Amazon.com for any new updates we might have missed.