If you love all things arts and crafts, floral and wall decor, and do-it-yourself home decorations, you’ve most likely shopped at your local Michaels store at some point. Michaels Stores, Inc. is the largest arts and crafts supplier in North America. But have you ever tried making a return there?

Thankfully, the return and refund process for Michaels is pretty simple and straightforward. As a bonus, there’s not a ton of exceptions that you need to worry about. Before you head to your local store with return in hand, though, read below. We’ll take a more in-depth look at the store’s return policy and its exceptions, how to return items purchased in-store or from Michaels.com, steps to take when returning MichaelsPro™ items, and more. The better prepared you are when making your return, the faster the process will be, and the sooner you can get back to that cute DIY project you’ve been working on!

The Guide To Making a Return at Michaels

How long do I have to return items to Michaels?

If you’re not completely satisfied with your products, Michaels gives you 60 days from the date of purchase to return any items. There are some conditions that may make a return take longer or make it a bit more of a hassle to do, so read on for those.

Are there exceptions to the Michaels return policy?

Yes, there are a few exceptions to the Michaels return policy. Things like gift cards and prepaid cards can’t be returned or exchanged. Other items, like Cricut® merchandise, must be returned unopened and accompanied by a receipt. Keep in mind, though, that if the item is damaged or defective while under warranty, it’ll have to be returned directly to the manufacturer.

Another exception to the return policy has to do with custom framing orders. If you don’t love your custom frame, don’t worry. Michaels will rework it. Just make sure you take the frame to the same store that did the work within 14 days of the original pickup date.

Additionally, if you’ve signed up for a class that you can no longer attend, you need to do the refund at the store you signed up at initially. They can still process your cancellation the day the class is scheduled to start, however!

Does Michaels allow exchanges?

Unfortunately, the arts and crafts supply company doesn’t allow exchanges. If you’re not happy with the product you’ve received and would like a replacement, you’ll need to follow the return policy and purchase the item separately.

Will Michaels accept returns after 60 days?

If you’ve exceeded the 60-day return policy window but still need to make a return, you’re in luck. Michaels will still accept the return and give you the full refundable amount as in-store credit.

How will I be refunded for my return?

In-store returns accompanied by a receipt will be refunded in the same form as the original payment. However, if your original payment was made using a debit card, the refund will come back to you in cash. If a gift card was used, the refund will be issued on a Store Return Card.

What if you no longer have the original receipt? As long as the item hasn’t been marked for clearance, Michaels will apply the refund to a Store Return Card. That said, the amount refunded will be for the item’s lowest price in the past 90 days.

If the item has been moved to clearance and you can’t provide a receipt, or it’s final sale, the arts and crafts supply store can’t offer a refund in any form.

Refunds for online purchases work the same way as in-store refunds. If, for some reason, you can’t seem to locate the original packing slip or confirmation email, the store associates at your Michaels store can help. They can find the original order by either searching their computer database using your personal information like name or phone number, or by looking up the credit or debit card used at the time of purchase.

When returning merchandise from an online order, be aware that there’s a possibility of Michaels deducting some or all of the shipping and handling fees from your refund. Unfortunately, the only real exclusion to this rule is if the arts and crafts supply store itself is deemed responsible for the product error or damage.

What is the Michaels return policy on clearance items?

Michaels’s return policy on clearance items is pretty easy from what we’ve seen. Just like any other merchandise, simply return the item with its receipt to your local store for a full refund. If you don’t have a receipt and a store associate can’t find one in the system, Michaels won’t be able to offer any type of refund.

There are a couple of exceptions to this part of the return policy, though. The first being any merchandise that has been marked ‘Final Sale.’ Whether it’s a clearance item or something marked at full price, if the product bears the words ‘Final Sale,’ Michaels can’t accept it as a return and won’t be able to honor a refund. These items are sold as-is with the understanding that the customer assumes all liability of the product, including any damage or deformity, so Michaels bears no responsibility after purchase.

 

What is the Michaels return policy on sale items?

The 60-day return policy also applies to sale items. If you provide a receipt, the original amount will be refunded. Without a receipt, the amount will be for the item’s lowest selling price in the past 90 days.

What is the Michaels return policy without receipt?

Are you needing to return your recently purchased arts and crafts supplies or another Michaels product but just can’t seem to find the original receipt? Don’t panic. Store associates can look up purchase history with the credit or debit card used at the time of purchase, as well as any transactions completed using Michaels Rewards points as a form of payment.

If you still can’t find the receipt and the purchase was made with cash, Michaels may still give you a refund. Just remember that the refund amount will be put on a Store Return Card, the amount will be for the item’s lowest price in the past 90 days, and a valid ID must be presented and recorded by the store associate processing your return.

Remember that if the item you’re returning has moved to ‘clearance’ and you don’t have a receipt, the arts and crafts supply company won’t be able to honor a refund.

What is the Michaels return policy for online orders? Can I return online purchases in-store?

Similar to the in-store return policy, you can return items purchased from Michaels.com within 60 days from the date of purchase with the receipt. If you can’t find the receipt, your confirmation email counts! Be sure the new and unused product is still in its original packaging. The exceptions are online-only costumes and accessory kits — which must be returned seven days before the associated holiday — and non-returnable sample products.

You also have the option to return the merchandise either to your local Michaels store or through the mail with United Parcel Service (UPS). If mailing your return is more convenient, simply call Customer Care at 1-800-MICHAELS (1-800-642-4235) and an agent will provide you with a shipping label via email. You’ll easily be able to print the label, attach it to your package, and drop it off at your local UPS location.

Once received, the company says to give them three to five business days to issue a refund. Keep in mind the full return process via mail can take up to 14 business days to complete, depending on delivery schedules.

What is the Michaels return policy for Cricut® items?

Cricut® items are only accepted for returns if the packaging is unopened and accompanied by the original receipt. If your items were damaged or are found to be defective during the warranty period, you’ll want to contact the manufacturer directly for their returns process.

What is the Michaels return policy on Christmas trees?

Because the company doesn’t have a separate return policy for holidays, Christmas tree returns follow the same guidelines as any other Michaels product.

Can I return open or used items to Michaels?

The only way Michaels will accept returns on open or used items is if the item is found to be defective. Otherwise, they must be unused and in the original packaging.

What happens to Michaels Rewards dollars when I return an item?

Any Michaels Rewards dollars earned from a purchase will be deducted if the item is returned.

Can I return MichaelsPro™ items?

Yes, MichaelsPro™ items are returnable within 60 days of the purchase. However, these products can’t be returned in-store. You’ll need to contact the MichaelsPro™ dedicated support line at 1-833-MIKEPRO (645-3776). Here, an agent will provide you with a Return Authorization as well as the necessary steps for completing your return transaction. Be aware that restocking fees may apply.

We hope in those instances you need to make returns that they go smoother thanks to the Printable Coupons and deals Michaels return policy tips and summary. We do our best to make sure to update this post with any changes but always feel free to check Michaels for any new updates we might have missed.

As always if you have any questions feel free to leave a comment and we will do our best to respond quickly with an answer.

If you are looking for coupons to use we have candy coupons, baby coupons, laundry coupons, and much more that you can find in our Coupon Center.

It’s pretty easy to return a product to your local Lowe’s home improvement store. We should know — we did our research. We picked apart their return policy to answer your most pressing questions about making a return at Lowe’s to save you the trouble of reading through the exclusions. That said, the information is clear and the company seems transparent about their return process. Read on to learn how to make returns to Lowe’s.

The Guide To Making a Return at Lowe’s

How long do I have to return items to Lowe’s?

Most new, unused items purchased from a Lowe’s home improvement store are eligible for a return or exchange within 90 days of the purchase date when accompanied by the receipt. For items bought using a Lowe’s Commercial Account, Lowe’s Business Advantage, Lowe’s Advantage Card, or Lowe’s Business Rewards, the store allows refunds and exchanges for up to one year from the original purchase date.

Do I need the original packaging to make a return?

Yes, you’ll need the item’s original box (and any other packaging) when making a return to Lowe’s. It’s a good practice to save any original packaging, boxes, accessories, and manuals until you’re sure you won’t need to make a return.

What is Lowe’s return policy for open box items?

Lowe’s will accept returns for open box items that are still in like-new condition and have the original receipt.

What is Lowe’s return policy for used items?

Lowe’s doesn’t explicitly state their return policy for used items.

How long do Lowe’s returns take to process?

The amount of time you’ll need to allow Lowe’s to process your claim will depend on the original payment method. If you purchased the item using a debit card, you can either get a cash refund immediately or a credit to your debit card, which could take up to 15 days to process.

How will I be refunded for my return?

There are several refund options if you’ve paid for your items using a debit card. You can choose to receive your refund either as cash or a credit back to your card. Be aware, though, that it could take up to 15 days for the credit to appear on your card.

If your purchase was made with a Lowe’s gift card, refund card, merchandise card, or in-store credit, refunds will be given in the form of an in-store credit. You can also request an exchange.

Does Lowe’s return sales tax on a purchase?

Lowe’s will refund any sales tax that has been paid on a returned item, except where prohibited by law.

Are there any items I cannot return to Lowe’s?

There are only a couple of items Lowe’s won’t let you return. These include safety masks and face coverings and any gift cards. Also non-refundable are in-store credits, refund and merchandise cards, charges for labor and installation, delivery fees, and Lowes.com shipping fees.

 

Are there any return exceptions? Are there any in-store return exceptions?

When returning items to Lowe’s for a refund or exchange, it’s important to note the company’s return policy exceptions. For example, televisions and electronics, major appliances, outdoor power equipment (not counting Craftsman or Black+Decker brands), water heaters, liquid paint, and highway trailers must be in like-new condition and within 30 days of the date of purchase.

Notably, Special Order items are subject to a 20% restocking fee.

Non-refundable items include:

• Labor and installation charges
• In-store credits
• Refund and merchandise cards
• Gift cards
• Safety masks or face coverings
• Delivery and Lowes.com shipping charges (unless it’s found to be an error made by Lowe’s)

What is Lowe’s holiday items and Christmas returns policy?

If it’s holiday or Christmas items you’re wanting to take back, Lowe’s will give you a return as long as you make the return on or before the holiday’s date. Keep in mind that any holiday or Christmas items purchased after the holiday is considered a final sale and will not be eligible for a refund.

Can I return items purchased with a gift card?

Items purchased with a gift card are eligible for a return. However, instead of cash, Lowe’s will issue an in-store credit for the item’s current sale price.

What is Lowe’s appliance return policy?

Major appliances must be returned within 30 days of the date of purchase, with the receipt, and in like-new condition. If the item is defective, you have the option of contacting the Lowe’s Service Advantage Hotline at 1-888-77-LOWES.

If the appliance is covered under the manufacturer’s warranty, the item will be repaired at no expense to you. If the manufacturer doesn’t offer a warranty, you can opt to have a technician make the repairs for an additional cost.

What is Lowe’s paint return policy?

Lowe’s return policy states that liquid paint can be returned or exchanged if it’s within 30 days of the purchase date and accompanied by the original receipt.

What is Lowe’s return policy for plants?

When a receipt is provided, most plants fall under the 90-day return policy. However, shrubs, trees, or perennials can be returned up to one year after the purchase date.

Can I return items to Lowe’s without a receipt?

Yes, you can return items to your local Lowe’s store without a receipt. You must have a valid picture ID to receive in-store credit at the item’s current sale price.

If you don’t have the original receipt and don’t want an in-store credit, don’t worry. The receipt can be retrieved with the information from the credit card, checking account, phone number, or MyLowes card used at the time of purchase.

What is Lowe’s lawn mower return policy?

Lawn mowers are eligible for returns at Lowe’s as long as it’s within 30 days of the receiving date and the product is unused and still in its original, unopened, undamaged, factory-sealed packaging.

What is Lowe’s lumber return policy?

New and unused lumber can be returned or exchanged at Lowe’s for up to 90 days from the purchase date when the original receipt is provided.

What is Lowe’s return policy for online purchases? Can I return items purchased from the online store?

A prepaid shipping label comes with items purchased from Lowes.com, making returns easy and no extra charge to you. Just make sure to include the item’s original packaging, manuals and warranty information, and any accessories when sending it back.

What is Lowe’s power tool return policy?

The majority of power tools purchased from Lowe’s fall under the 90-day return policy, as long as the item is accompanied by a receipt. The exception to this policy is outdoor and gas-powered tools, which must be returned within 30 days.

What is Lowe’s tool return policy?

Tools can be exchanged or returned for a refund to your local Lowe’s home improvement store within 90 days of the date of purchase. Remember to bring your receipt.

What is Lowe’s refrigerator return policy?

You have 30 days from the date of purchase to return refrigerators bought at Lowe’s. The product must be in like-new condition and include the original receipt along with any manuals and warranty information.

What is Lowe’s grill return policy?

If you need to return a grill purchased from Lowe’s, you can do so as long as it’s within 90 days of the purchase date, it’s still in like-new condition, and you can provide a receipt. Don’t forget to include the original packaging and any manuals and warranty information with the grill.

What is Lowe’s generator return policy?

Generators fall under the exceptions category in Lowe’s return policy. This means the generator must be in new condition, in its factory-sealed packaging, have all applicable manuals and warranty information, and be returned within 30 days of the date of purchase.

What is Lowe’s outdoor power equipment return policy?

The return policy for outdoor power equipment purchased at Lowe’s is that the item is still in its original, unopened, factory-sealed packaging with all paperwork including warranty information and manuals, and is within 30 days of receiving it.

There is an exception to this policy. Craftsman and Black + Decker products have a 90-day return policy.

What is Lowe’s return policy for major appliances like washers, water heaters, air conditions, refrigerators, and washers & dryers?

When returning major appliances to Lowe’s, it’s important to return the product within 30 days from the date you received it. Also, the product should be in like-new condition and accompanied by the original receipt.

What is Lowe’s battery return policy?

You can return batteries to Lowe’s for a refund or exchange. However, if the battery contains lithium, the store will only accept the return in-store since these products aren’t able to be mailed.

What is Lowe’s garden items return policy?

Lowe’s will accept returns and either provide a refund or exchange for garden items up to 90 days from the purchase date and providing the unopened and unused item is accompanied with the original receipt.

What is Lowe’s propane tank return policy?

Lowe’s will accept propane tank returns and exchanges in-store only, even if the tank has been drained of all fluids. This is for safety reasons. Hazardous materials aren’t permitted to go through the mail.

What is Lowe’s TV and electronics return policy?

Televisions and electronics purchased at Lowe’s are considered exceptions in the store’s return policy. This means you have 30 days from the date of purchase to make a return and the item should be in like-new condition.

Can I return defective items after the 90-day policy?

If you need to return a defective item to Lowe’s and it’s past the allotted 90 days, you’ll need to have the original receipt and get approval from the store’s manager.

What is Lowe’s return policy for hazardous materials or products that contain lithium batteries?

Because hazardous materials or products containing lithium batteries aren’t permitted through the mail, these products need to be returned directly to your local Lowe’s store. You’ve got 90 days with these items as well.

Can I return items through the mail?

Yes, items purchased at Lowe’s can be returned through the mail. Items that are shipped directly from the store come with a prepaid shipping label for this very reason. The only exceptions are hazardous materials and products that contain lithium batteries.

Can I get a price match from Lowe’s?

Yes. When you bring the ad, photo, or printout of an identical, in-stock item to your local store, the Lowe’s sales associate can validate the information and price match with the Lowe’s Price Promise.

We hope in those instances you need to make returns that they go smoother thanks to the Printable Coupons and deals Lowe’s return policy tips and summary. We do our best to make sure to update this post with any changes but always feel free to check Lowe’s for any new updates we might have missed.

As always if you have any questions feel free to leave a comment and we will do our best to respond quickly with an answer.

If you are looking for coupons to use we have candy coupons, baby coupons, laundry coupons, and much more that you can find in our Coupon Center.